Veteran-Owned Business


Frequently Asked Questions about Countertop Fabrication and Installation Services

Welcome to the Randolph Marble & Granite FAQ page! We understand that choosing the perfect countertop can come with a myriad of questions. Our goal is to provide clarity and guide you through the process, ensuring you’re well-informed every step of the way. Here, we’ve compiled a list of the most common questions we encounter, along with detailed answers to assist you. If your question isn’t covered, please don’t hesitate to reach out to our expert team. We’re here to help!

When is the balance due?

The balance is due once the estimate is approved. We appreciate timely payments to ensure a smooth process for both parties.

What is your turnaround time?

Our turnaround time varies depending on the specific job. While we strive to complete projects as swiftly as possible, our primary focus is on the quality and precision of our work. We’ll always provide an estimated completion date once we understand the scope of your project.

How long does it take to fabricate and install a kitchen countertop?

The fabrication and installation timeline for a kitchen countertop typically spans from one to four weeks after the final measurements are taken. This timeline can be broken down as follows:

  1. Material Selection (1-3 days): Once you visit our showroom or supplier, you’ll select the slab or material of your choice.

  2. Template Creation (1-2 days): After finalizing the design and material, we’ll create a template of your kitchen countertop. This is a precise measurement process that ensures a perfect fit.

  3. Fabrication (1-2 weeks): The actual cutting, shaping, and finishing of the countertop material happen during this stage. The time can vary based on the complexity of the design, the material’s hardness, and our current workload.

  4. Installation (1 day): In most cases, the installation of the countertop can be completed within a day. However, larger or more complex jobs might take longer.

Please note that these timelines are general estimates and can vary based on specific project details, customization, and other factors. It’s always best to discuss timelines directly with us for a more accurate estimate tailored to your project.

Do you offer a free sink?

Yes, we do offer a complimentary sink with certain promotions or packages. It’s always best to inquire about current offers when you’re getting your estimate.

Do you offer a warranty?

Absolutely! We stand behind the quality of our craftsmanship. Our countertops come with a warranty that covers defects in material and workmanship. Specific terms and conditions apply, so be sure to ask for details.

Do you remove my current countertops?

Yes, we offer removal services for your existing countertops. Our team ensures this process is done with minimal disruption and mess. There may be an additional charge for this service, so please discuss this when obtaining your estimate.

What types of stone do you offer?

At Randolph Marble & Granite, we offer a diverse range of premium materials for your countertops. Our selection includes:

  • Marble countertops
  • Granite countertops
  • Travertine countertops
  • Limestone countertops
  • Slate countertops
  • Onyx countertops
  • Soapstone countertops
Do you provide installation services?

Yes, we offer professional installation services to ensure your countertops fit perfectly and look stunning.

How do I maintain my new countertops?

Each type of stone has its specific care requirements. Generally, it’s essential to avoid placing hot items directly on the surface, using abrasive cleaners, and regularly sealing natural stone surfaces. We provide a care guide with every installation.

Can I choose the specific slab for my countertops?

Absolutely! We encourage customers to visit our facility and handpick the slab that best matches their aesthetic preferences.

What should I prepare before the installation day?

Please clear off your existing countertops and ensure there’s a clear path for our installation team to work. If applicable, disconnect plumbing and gas lines from your stove.

Do you offer eco-friendly or recycled material options?

We are committed to sustainable practices and offer a selection of eco-friendly and recycled stone options. Please inquire for specifics.

How are seams made, and will they be visible?

Seams are carefully crafted to be as inconspicuous as possible. Their visibility can vary based on the stone’s pattern and color. Our team takes great care to ensure they blend seamlessly.

How do I get an estimate?

Please contact us with your project details, and we’d be happy to provide a detailed estimate. For a more accurate quote, consider providing dimensions or allowing us to do an on-site measurement.

We provide FREE Estimates!

What forms of payment do you accept?

We accept cash, checks, and most major credit cards.

Is there a charge for an in-home measurement or consultation?

We offer free initial consultations. Depending on the project’s scope and distance, there may be a nominal fee for in-home measurements, which can be credited toward your project if you decide to proceed with us.

What type of countertops can you fabricate and install?

We specialize in fabricating and installing countertops for various applications. These include:

  • Kitchen countertops
  • Bathroom vanities
  • Outdoor kitchen countertops
  • BBQ countertops
  • Fireplace hearths
  • Cladding fireplaces with natural stone
  • Custom bars
What is your service area?

We proudly serve Randolph, NJ, and its surrounding areas. If you’re unsure whether we cover your location, please don’t hesitate to contact us with your address, and we’ll let you know if our services are available in your area.

What makes your kitchen countertops stand out?

Our kitchen countertops are crafted using the finest materials that not only provide durability but also add aesthetic value to your kitchen. With a wide range of material options and finishes, we customize each countertop to match your kitchen’s design and functional needs.

Can bathroom vanities be made with any of the materials you offer?

Yes, all the materials we offer, from marble to soapstone, can be used for bathroom vanities. However, some materials might be more suitable for wet environments. Our experts can guide you on the best choice based on your preferences and bathroom conditions.

Are outdoor kitchen countertops different from indoor ones?

While the fabrication process is similar, outdoor countertops are typically chosen for their resistance to weather conditions, UV rays, and other outdoor elements. Materials like granite and soapstone are popular for outdoor applications due to their durability and resilience.

What should I consider when choosing a material for my BBQ countertop?

BBQ countertops should be heat-resistant, durable, and easy to clean. Given these requirements, granite is a popular choice due to its heat-resistant properties. However, our team can discuss other suitable materials based on your specific needs and design preferences.

What advantages do natural stone fireplace hearths offer?

Natural stone fireplace hearths are not only visually stunning but also provide excellent heat resistance, ensuring longevity and safety. Additionally, they can handle the occasional spark or ember without getting damaged. Their natural patterns and colors also add a touch of elegance to any living space.

Still have questions? Message us